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COM 512, Spring 2017 – Reading Guide Questions for January 30

For Canary, Cody, & Manusov (2009):

1. What's the distinction between a "goal" and a "interpersonal goal?"  What's the significance of this distinction?  (p. 9)

2. What's the distinction among supraordinate, basic, and subordinate goals?  What's the significance of that distinction?  (p. 9)

3. What's the significance of a) clarity, b) difficulty, and c) urgency in analyzing goals?  (pp. 9-11)

4. What makes the notion of multiple goals so important? (p. 10)

5. How does the communication event itself affect our goals? (Think also about what Spitzberg said last week).  (p. 11)

6. What is the significance of planning in achieving goals?

7. How do we use our self-presentation (aka, identity) goals in pursuit of relational and/or instrumental goals? (pp. 12-14)

8. The notion of multiple goals suggests that all three types of goals are always present in every interaction, albeit not in equal importance.  Does that make sense to you?

9. On pp. 16-17 they present evidence of the relative importance of different types of goals in different cultures?  Do these findings seem plausible to you?

For Tracy & Tracy (1998):

1. Put their definition o face (p. 226) in your own words.  Which of the multiple goals does it most closely relate to?

2. What does it mean to "maintain their own and their partner's face?" To threaten face?

3. What are positive face and negative face (p. 228)?

4. How'd they gather their data?  How many calls did they find in which the calltaker went off on the caller?

Pull out the transcripts of the two phone calls (pp. 244-249) so you can look at them while you read the rest of the article and answer Question 5.  Or, if it's easier, just print out another copy of pp. 244-249.
In class we'll have folks read each transcript out loud before we discuss each call. (If you don't want to swear you can substitute other words.)

5, What are the different ways the caller and call taker attack each other's face in these two phone calls?  Make as long a list as you can. (pp. 231-237)

6. How did were the caller's instrumental and relational goals affect by their attacks on the calltaker's face in each of these cases?

7. How do each of the four contextual factors they discuss on pp. 237-240 operate?

8. So where are you placing the study of facework: post-positivist, interpretivist, or critical?  Why?

9. What are the takeaway lessons from this article?

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