COM 574 Course Schedule (subject to change)
|Thurs Aug 24
||Introduction to the course,
each other, the subject matter, and the graduate program;
Organizations as Communication; Organizations as Machines
• Special guest: Dr. Michelle Kelsey Kearl, Interim Director of Graduate Studies
• Video in class: "What Is Organizational Communication?"
• Read Morgan, 1998; Fisman & Sullivan, 2013; and Silverman, 2013
|Thurs Aug 31 and
Thurs Sept 7
|Organizations as cultures and
Introduction to the research assignment
• Read Pacanowsky and O’Donnell-Trujillo, 1982; Carbaugh, 1988; Rose, 2005; Conlin, 2014; Lublin, 2013; Ehrlichman, 2013; Silverman, 2015; Greenfield, 2015, and Useem, 2015.
• Research Assignment Distributed on Thurs Aug 31
|Thurs Sept 14
||More aspects of culture –
Organizational identification and strategic ambiguity
• Read Schrodt, 2002; Roeper, 2002; Schmich, 2002; Eisenberg, 1984 and Aeppel, 2002
|Thus Sept 21
||No class -Rosh Hashana
|Thurs Sept 28
||Organizations as sites of
• Read Hoffman & Cowan, 2008; Joyce, 2003; Kantor & Streifeild, 2015; Carney, 2015; and Tokumitsu, 2017.
• Research Proposal Due and Take Home Midterm Distributed
|Thurs Oct 5
||Organizations as sites of
conflict and dissent
• Read Smith & Eisenberg, 1987; Putnam, 2001; Kassing, 2000; and Garner, 2012
|Thurs Oct 12
||• Take Home Midterm and Research Proposal Revisions Due|
|Thurs Oct 19
||A new metaphor for leadership; Organizations
as sites for emotion
• Read Groysberg & Slind 2012; Kramer & Hess, 2002; and Dougherty & Krone, 2002;
|Thurs Oct 26
||Organizations as ethical institutions
• Read Nicotera & Cushman, 1992; Mattson & Buzzanell, 1999; and Stephens & Behr, 2002
• Fri Oct 27 is last day to withdraw
|Thurs Nov 2||Organizations as change
• Read Kotter, 1995; Conger, 1998; Fogg, 2002; Fain, 2004; and Winslow, 2017
|Thurs Nov 9
||Organizations as socializing
• Read Hess, 1993; Hart, 2012; Alexander, 2002; and Burkhart, 2013
|Thurs Nov 16
||No class - National Communication
|Thurs Nov 23
||No class -Thanksgiving|
• First Complete, Credible Draft of Research Paper Due
• Take Home Final Distributed
|Thurs Dec 7
• Research Paper Due
|Thurs Dec 14
||Take Home Final Due|
Alexander, K. L. (2002, Apr. 21). Cultivating a culture: Companies see strong link between worker attitudes, profits. Washington Post. Retrieved Apr. 21, 2002 from http://www.washingtonpost.com/ac2/wp-dyn/A19379-2002Apr20?language=printer.
Aeppel, T. (2002, July 1). On factory floors, top workers hide know-how from managers. The Wall Street Journal, pp. A1, A10.
Burkhart, B. (2013, Mar. 13). Getting new employees
off to a good start. [Blog post]. Retrieved Mar. 13,
Carney, J. (2015, Oct. 19). What the New York Times
didn't tell you. Medium.com.
Carbaugh, D. (1988). Cultural terms and tensions in the speech at a television station. Western Journal of Speech Communication, 52, 216-237.
Conger, J. A. (1998). The necessary art of
persuasion. Harvard Business Review, 76(3), 84-95.
Conlin, J. (2014, July 6). Pastrami and partnership,
to go. New York Times, BU1. Retrieved July 6,
Dougherty, D. S., & Krone, K. J. (2002).
Emotional intelligence as organizational communication: An
examination of the construct. Communication Yearbook, 26,
Ehrlichman, M. (2013, Aug. 16). 6 signs your company's
culture stinks: Are your manager's hands too clean? [Blog
post]. Retrieved Aug. 16, 2013 from
Eisenberg, E. M. (1984). Ambiguity as strategy in
organizational communication. Communication Monographs,
Fain, P. (2004, Dec. 17). Embattled chancellor quits
U. of Missouri at Kansas City. The Chronicle of Higher Education, A34.
Retrieved Jan. 7, 2012 from
Fisman, R., & Sullivan, T. (2013, Mar. 16). The
unsung beauty of bureaucracy. Wall Street Journal,
C2. Retrieved Mar. 16, 2013 from
Joyce, A. (2003, Nov. 23). When higher-ups love
shaking down: Some employers go too far when looking for
'voluntary' donations. Washington Post, p. F6.
Retrieved Nov. 24, 2003 from
Kantor, J., & Streitfield, D. (2015, Aug. 15).
Inside Amazon: Wrestling big ideas in a bruising workplace.
New York Times.
Kassing, J. W. (2000). Investigating the relationship
between superior-subordinate relationship quality and employee
dissent. Communication Research
Reports, 17, 58-69.
Kotter, J. P. (1995). Leading change: Why transformation efforts fail. Harvard Business Review, 73(2), 59-67.
Kramer, M. W., & Hess, J. A. (2002), Communication rules for the display of emotions in organizational settings. Management Communication Quarterly, 16, 66-80.
Lakoff, G., & Johnson, M. (1980). Metaphors
we live by (pp. 3-32). Chicago: University of Chicago
Lublin, J. S. (2013, Mar. 13). Can a new culture fix
troubled companies? Wall Street Journal, B1.
Retrieved Mar. 13, 2013 from
Morgan, G. (1998). Mechanization takes command: Organizations as machines. In Images of organization: The executive edition (pp. 17-33). Thousand Oaks, CA: Sage.
Nicotera, A. M., & Cushman, D. P. (1992). Organizational ethics : A within-organization view. Journal of Applied Communication Research, 20, 437-462.
Pacanowsky, M. E., & O’Donnell-Trujillo, N. (1982). Communication and organizational cultures. Western Journal of Speech Communication, 46, 115-130.
Putnam, L. L. (2001). The language of opposition: Challenges in organizational dispute resolution. In W. F. Eadie & P. E. Nelson (Eds.), The language of conflict and resolution (pp. 10-20). Thousand Oaks, CA: Sage.
Roeper, R. (2002, Apr. 1). Big school grads have fewer chips to shoulder. Chicago Sun-Times. Retrieved Apr. 1, 2002 from http://www.suntimes.com/output/roeper/cst-nws-roep01.html.
Rose, B. (2005, Feb. 13). AT&T was more than a
company to employees ; They responded to 'the telephone company's'
worker-friendly culture with loyalty, idealism. Chicago Tribune.
Retrieved Feb. 13, 2005 from
Schmich, M. (2002, June 30). Better be careful how
you invest your loyalty. Chicago Tribune, sec. 1, p.
Schrodt, P. (2002). The relationship between organizational
identification and organizational culture: Employee perceptions of
culture and identification in a retail sales organization. Communication
Studies, 53(2), 189-202.
Silverman, R. E. (2013, Aug. 7). Some tech firms ask:
Who needs managers? Among smaller companies, disdain for hierarchy
collides with need for oversight. Wall Street Journal,
B1. Retrieved Aug. 7, 2013 from
Silverman, R. E. (2015, May 21). Going Bossless Backfires at
Zappos. Wall Street Journal, . A1, A10.
Retrieved from ProQuest
Smith, R. C., & Eisenberg, E. M. (1987). Conflict at Disneyland: A root-metaphor analysis. Communication Monographs, 54, 367-380.Stephens, J., & Behr, P. (2002, Jan. 27). Enron’s culture fed its demise: Groupthink promoted foolhardy risks. Washington Post. Retrieved Jan. 27, 2002 from http://www.washingtonpost.com/ac2/wp-dyn/A42770-2002Jan26?language=printer.
© 2001-2017 Irwin Mallin
Last Updated: 15 August 2017