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COM 574 Course Schedule (subject to change) 


Thurs Aug 24
Introduction to the course, each other, the subject matter, and the graduate program; Organizations as Communication; Organizations as Machines
• Special guest: Dr. Michelle Kelsey Kearl, Interim Director of Graduate Studies
• Video in class: "What Is Organizational Communication?"
• Read Morgan, 1998; Fisman & Sullivan, 2013; and Silverman, 2013
• Fri Aug 25 is last day to add and last day for regular audit– Sun Aug 27 is last day to drop for full refund and without a W on your transcript
Thurs Aug 31 and
Thurs Sept 7
Organizations as cultures and Introduction to the research assignment
• Read  Pacanowsky and O’Donnell-Trujillo, 1982; Carbaugh, 1988; Rose, 2005; Conlin, 2014; Lublin, 2013;  Ehrlichman, 2013; Silverman, 2015; Greenfield, 2015, and Useem, 2015.
Research Assignment Distributed on Thurs Aug 31
Thurs Sept 14
More aspects of culture – Organizational identification and strategic ambiguity
• Read Schrodt, 2002; Roeper, 2002; Schmich, 2002; Eisenberg, 1984 and Aeppel, 2002
Thus Sept 21
No class -Rosh Hashana
Thurs Sept 28
Organizations as sites of domination
• Read Hoffman & Cowan, 2008;  Joyce, 2003; Kantor & Streifeild, 2015; Carney, 2015; and Tokumitsu, 2017.
Research Proposal Due and Take Home Midterm Distributed
Thurs Oct 5
Organizations as sites of conflict and dissent
• Read Smith & Eisenberg, 1987; Putnam, 2001; Kassing, 2000; and Garner, 2012
Thurs Oct 12
Take Home Midterm and Research Proposal Revisions Due
Thurs  Oct 19
A new metaphor for leadership; Organizations as sites for emotion
• Read Groysberg & Slind 2012; Kramer & Hess, 2002;  and Dougherty & Krone, 2002;
Thurs Oct 26
Organizations as ethical institutions
Read Nicotera & Cushman, 1992; Mattson & Buzzanell, 1999; and Stephens & Behr, 2002
Fri Oct 27 is last day to withdraw
Thurs Nov 2 Organizations as change
• Read Kotter, 1995; Conger, 1998; Fogg, 2002; Fain, 2004; and Winslow, 2017
Thurs Nov 9
Organizations as socializing
• Read Hess, 1993; Hart, 2012; Alexander, 2002; and Burkhart, 2013
Thurs Nov 16
No class - National Communication Association Convention
Thurs Nov 23
No class -Thanksgiving
Thurs Nov 30
Paper workshop
• First Complete, Credible Draft of Research Paper Due
• Take Home Final Distributed
Thurs Dec 7
Student presentations
• Research Paper Due
Thurs Dec 14
Take Home Final Due

References

Alexander, K. L.  (2002, Apr. 21).  Cultivating a culture: Companies see strong link between worker attitudes, profits.  Washington Post.  Retrieved Apr. 21, 2002 from http://www.washingtonpost.com/ac2/wp-dyn/A19379-2002Apr20?language=printer.

Aeppel, T.  (2002, July 1).  On factory floors, top workers hide know-how from managers.  The Wall Street Journal, pp. A1, A10.

Burkhart, B.  (2013, Mar. 13).  Getting new employees off to a good start.  [Blog post].  Retrieved Mar. 13, 2013 from http://boss.blogs.nytimes.com/2013/03/13/getting-employees-off-to-a-good-start/

Carney, J.  (2015, Oct. 19).  What the New York Times didn't tell you.  Medium.com.  https://medium.com/@jaycarney/what-the-new-york-times-didn-t-tell-you-a1128aa78931

Carbaugh, D.  (1988).  Cultural terms and tensions in the speech at a television station.  Western Journal of Speech Communication, 52, 216-237.

Conger, J. A.  (1998).  The necessary art of persuasion. Harvard Business Review, 76(3), 84-95.

Conlin, J.  (2014, July 6).  Pastrami and partnership, to go.  New York Times, BU1.  Retrieved July 6, 2014 from  http://www.nytimes.com/2014/07/06/business/at-zingermans-pastrami-and-partnership-to-go.html

Dougherty, D. S., & Krone, K. J.  (2002).  Emotional intelligence as organizational communication: An examination of the construct.  Communication Yearbook, 26, 202-229.

Ehrlichman, M. (2013, Aug. 16).  6 signs your company's culture stinks: Are your manager's hands too clean?  [Blog post].  Retrieved Aug. 16, 2013 from http://www.fastcompany.com/3015741/leadership-now/6-signs-your-companys-culture-stinks

Eisenberg, E. M.  (1984).  Ambiguity as strategy in organizational communication.  Communication Monographs, 51, 227-242.

Fain, P.  (2004, Dec. 17).  Embattled chancellor quits U. of Missouri at Kansas City.  The Chronicle of Higher Education, A34.  Retrieved Jan. 7, 2012 from http://jobs.chronicle.com/article/Embattled-Chancellor-Quits-U/20994/

Fisman, R., & Sullivan, T.  (2013, Mar. 16).  The unsung beauty of bureaucracy.  Wall Street Journal, C2.  Retrieved Mar. 16, 2013 from http://online.wsj.com/article/SB10001424127887324077704578360243017096714.html

Fogg, P.  (2002, Nov. 1).  Chancellor says transformation, biologists say mumbo-jumbo.  The Chronicle of Higher Education, A10.  Retrieved Nov. 4, 2002 from http://chronicle.com/free/v49/i10/10a01001.htm.

Garner, J. T. (2012). Making waves at work: Perceived effectiveness and appropriateness of organizational dissent messages. Management Communication Quarterly, 26(2), 224-240.

Greenfield, R.  (2015, June 30).  How Zappos Converts New Hires to Its Bizarre Office Culture.  Bloomberg.com http://www.bloomberg.com/news/articles/2015-06-30/how-zappos-converts-new-hires-to-its-bizarre-office-culture

Groysberg, B., & Slind, M. (2012).  Leadership is a conversation.  Harvard Business Review, 90(6), 76-84.

Hart, Z. P. (2012).  Message content and sources during organizational socialization.  Journal of Business Communication, 49(3), 191–209.

Hess, J. A.  (1993).  Assimilating newcomers into an organization: A cultural perspective.  Journal of Applied Communication Research, 21, 189-210.

Hoffman, M. F., & Cowan, R. L. (2008).  The meaning of work/life: A corporate ideology of work/life balance, Communication Quarterly, 56, 227-246.

Jenkins, R.  (2007, Jan. 31).  Your friendly neighborhood instructor.  Chronicle of Higher Education.  [Online exclusive].  Retrieved from http://chronicle.com/jobs/news/2007/01/2007013101c/careers.html.

Joyce, A.  (2003, Nov. 23).  When higher-ups love shaking down: Some employers go too far when looking for 'voluntary' donations.  Washington Post, p. F6.  Retrieved Nov. 24, 2003 from http://www.washingtonpost.com/ac2/wp-dyn/A5599-2003Nov22?language=printer

Kantor, J., & Streitfield, D.  (2015, Aug. 15).  Inside Amazon: Wrestling big ideas in a bruising workplace.  New York Times.  http://www.nytimes.com/2015/08/16/technology/inside-amazon-wrestling-big-ideas-in-a-bruising-workplace.html

Kassing, J. W. (2000).  Investigating the relationship between superior-subordinate relationship quality and employee dissent. Communication Research Reports, 17, 58-69.

Kotter, J. P.  (1995).  Leading change: Why transformation efforts fail.  Harvard Business Review, 73(2), 59-67.

Kramer, M. W., & Hess, J. A.  (2002), Communication rules for the display of emotions in organizational settings.  Management Communication Quarterly, 16, 66-80.

Lakoff, G., & Johnson, M.  (1980).  Metaphors we live by (pp. 3-32).  Chicago: University of Chicago Press.

Lublin, J. S.  (2013, Mar. 13).  Can a new culture fix troubled companies?  Wall Street Journal, B1.  Retrieved Mar. 13, 2013 from http://online.wsj.com/article/SB10001424127887324096404578356351608725098.html

Mattson, M. & Buzzanell, P. M.  (1999). Traditional and feminist organizational communication ethical analyses of messages and issues surrounding an actual job loss case. Journal of Applied Communication Research, 27, 49-72.

Morgan, G.  (1998).  Mechanization takes command: Organizations as machines.  In Images of organization: The executive edition (pp. 17-33).  Thousand Oaks, CA: Sage.

Nicotera, A. M., & Cushman, D. P. (1992). Organizational ethics : A within-organization view. Journal of Applied Communication Research, 20, 437-462.

Pacanowsky, M. E., & O’Donnell-Trujillo, N.  (1982).  Communication and organizational cultures.  Western Journal of Speech Communication, 46, 115-130.

Putnam, L. L.  (2001).  The language of opposition: Challenges in organizational dispute resolution.  In W. F. Eadie & P. E. Nelson (Eds.), The language of conflict and resolution (pp. 10-20).  Thousand Oaks, CA: Sage.

Roeper, R.  (2002, Apr. 1).  Big school grads have fewer chips to shoulder.  Chicago Sun-Times.  Retrieved Apr. 1, 2002 from http://www.suntimes.com/output/roeper/cst-nws-roep01.html.

Rose, B.  (2005, Feb. 13).  AT&T was more than a company to employees ; They responded to 'the telephone company's' worker-friendly culture with loyalty, idealism.  Chicago Tribune.  Retrieved Feb. 13, 2005 from http://www.chicagotribune.com/business/chi-0502130038feb13,1,2759074.story?coll=chi-business-hed.

Schmich, M.  (2002, June 30).  Better be careful how you invest your loyalty.  Chicago Tribune, sec. 1, p. 15.

Schrodt, P. (2002).  The relationship between organizational identification and organizational culture: Employee perceptions of culture and identification in a retail sales organization.  Communication Studies, 53(2), 189-202.

Silverman, R. E.  (2013, Aug. 7).  Some tech firms ask: Who needs managers? Among smaller companies, disdain for hierarchy collides with need for oversight.  Wall Street Journal, B1.  Retrieved Aug. 7, 2013 from http://online.wsj.com/article/SB10001424127887323420604578652051466314748.html   

Silverman, R. E. (2015, May 21). Going Bossless Backfires at Zappos.  Wall Street Journal, . A1, A10.  Retrieved from ProQuest

Smith, R. C., & Eisenberg, E. M.  (1987).  Conflict at Disneyland: A root-metaphor analysis.  Communication Monographs, 54, 367-380.

Stephens, J., & Behr, P.  (2002, Jan. 27).  Enron’s culture fed its demise: Groupthink promoted foolhardy risks.  Washington Post.  Retrieved Jan. 27, 2002 from http://www.washingtonpost.com/ac2/wp-dyn/A42770-2002Jan26?language=printer. 

Tokumitsu, M.  (2017, May).  The United States of work.  The New Republic, pp. 52, 54-57.

Useem, J.  (2015, October).  Are Bossess Necessary?  The Atlantic,.28, 30, 32.  Retrieved from ProQuest.

Winslow, R. (2017, June 3).  Mayo Clinic’s unusual challenge: Overhaul a business that’s working.  The Wall Street Journal.  Retrieved from https://www.wsj.com/articles/mayo-clinics-unusual-challenge-overhaul-a-business-thats-working-1496415044

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Last Updated: 15 August 2017
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