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COM 590 Course Schedule (subject to change)

M 5/17  
 Introduction to the course and each other
T 5/18
 Introductory Perspectives
• Read Putnam, 2001
Response Paper 1 Assigned
R 5/20 
 Micro Perspectives
• Read Papa & Canary, 1995
M 5/24
 Macro Perspectives
• Read Rahim, 2002
T 5/25 
 Conflict’s a good thing?
• Read De Dreu, 1997 and Putnam, 1994
R 5/26
 Multiple Goals
• Read Wilson & Putnam, 1990
M 5/31
 No Class – Memorial Day
T 6/1
 Catch up and Review
• Response Paper 1 Due and Response Paper 2 Assigned
R 6/3
 Midterm Exam
M 6/7
 Emotions
• Read Bodtker & Jameson, 2001
T 6/8
 Formal Intervention
• Read Jameson, 2001 and Downey, 2003
R 6/10 
 No Class – You’ve Earned It
M 6/14 
 Informal Intervention
• Read Kolb, 1992
T 6/15 
 Case Study: Discourses in Conflict
• Read Kusztal, 2002
R 6/17  
 Case Study: Metaphors in Conflict
• Read Smith & Eisenberg, 1987
M 6/21
 Case Study: Managerial Practice
• Read Morrill, 1991
T 6/22  
 Catch up and Review
• Response Paper 2 Due
R 6/24
 Final Exam
     
         
References

Bodtker, A. M., & Jameson, J. K. (2001).  Emotion in conflict formation and its transformation: Application to organizational conflict management.  International Journal of Conflict Management, 12, 259-275.

De Dreu, C. K. W. (1997).  Productive conflict: The importance of conflict management and conflict issue.  In C. K. W. De Dreu & E. Van de Vliert (Eds.), Using conflict in organizations (pp. 9-22).  London: Sage.
   
Downey, K.  (2003, Sept. 21).  Workers' moment: With its dispute resolution process, Kodak joins a trend.  Washington Post, p. F1.  Retrieved Sept. 21, 2003 from http://www.washingtonpost.com/ac2/wp-dyn/A38223-2003Sep20?language=printer.

Jameson, J. K.  (2001).   Employee perceptions of the availability and use of interest-based, right-based, and power-based conflict management strategies.  Conflict Resolution Quarterly, 19, 163-196.

Kolb, D. M.  (1992).  Women's work: Peacemaking in organizations.  In D. M. Kolb & J. M. Bartunek (Eds.), Hidden conflict in organizations: Uncovering behind the scenes disputes (pp. 63-91).  Newbury Park, CA: Sage.

Kusztal,  I. L. (2002). Discourses in the use and emergence of organizational conflict.  Conflict Resolution Quarterly, 20,  231-248.

Morrill, C.  (1991).  The customs of conflict management among corporate executives.  American Anthropologist, 93, 871-893.

Papa, M. J., & Canary, D. J.  (1995).  Conflict in organizations: A competence-based approach.  In A. M. Nicotera (Ed.), Conflict and organizations: Communicative processes (pp. 153-179).  Albany:  State University of New York Press.

Putnam, L. L.  (1994).  Productive conflict: Negotiation as implicit coordination.  International Journal of Conflict Management, 5, 285-299.

Putnam, L. L.  (2001).  The language of opposition: Challenges in organizational dispute resolution.  In W. F. Eadie & P. E. Nelson (Eds.), The language of conflict and resolution  (pp. 10-20).  Thousand Oaks, CA: Sage.

Rahim, A. M. (2002).  Toward a theory of managing organizational conflict.  International Journal of Conflict Management, 13, 206-235.

Smith, R. C., & Eisenberg, E. M.  (1987).  Conflict at Disneyland: A root-metaphor analysis.  Communication Monographs, 54, 367-380.

Wilson, S. R., & Putnam, L. L.  (1990).  Negotiation goals in interaction.  Communication Yearbook, 13, 364-406.
 
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Copyright © 2004 Irwin Mallin
Last Updated: 17 May 2004
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