COM 597 Schedule and Reading List - Irwin Mallin, IPFW Communication

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COM 597 Course Schedule (subject to change)

M 5/14	Introduction to the course and each other
T 5/15	Introductory Perspectives • Read Putnam, 2001 Response Papers 1 and 2 Assigned Last day to add
(W 5/16	Last day for full refund)
R 5/17	Micro Perspectives • Read Papa & Canary, 1995
M 5/21	Macro Perspectives • Read Rahim, 2002
T 5/22	Conflict’s a good thing? • Read De Dreu, 1997 and Putnam, 1994
R 5/24	Multiple Goals • Read Wilson & Putnam, 1990
M 5/28	No Class – Memorial Day
T 5/29	Catch up and Review • Response Paper 1 Due
R 5/31	Midterm Exam
M 6/4	Emotions • Read Bodtker & Jameson, 2001
T 6/5	Formal Intervention • Read Jameson, 2001 and Downey, 2003
R 6/7	Formal Intervention, continued • Read Harrison & Morrill, 2004
(F 6/8	Last day to drop)
M 6/11	Informal Intervention • Read Kolb, 1992
T 6/12	Discourses in Conflict • Read Kusztal, 2002
R 6/14	Metaphors in Conflict • Read Smith & Eisenberg, 1987
M 6/18	Catch up and Review • Response Paper 2 Due
T 6/19	No Class – Reading Day
R 6/21	Final Exam

References

Bodtker, A. M., & Jameson, J. K. (2001). Emotion in conflict formation and its transformation: Application to organizational conflict management. International Journal of Conflict Management, 12, 259-275.

De Dreu, C. K. W. (1997). Productive conflict: The importance of conflict management and conflict issue. In C. K. W. De Dreu & E. Van de Vliert (Eds.), Using conflict in organizations (pp. 9-22). London: Sage.

Downey, K. (2003, Sept. 21). Workers' moment: With its dispute resolution process, Kodak joins a trend. Washington Post, p. F1. Retrieved Sept. 21, 2003 from http://www.washingtonpost.com/ac2/wp-dyn/A38223-2003Sep20?language=printer.

Harrison, T. R., & Morrill, C. (2004). Ombuds processes and disputant reconciliation. Journal of Applied Communication Research, 32, 318-342.

Jameson, J. K. (2001). Employee perceptions of the availability and use of interest-based, right-based, and power-based conflict management strategies. Conflict Resolution Quarterly, 19, 163-196.

Kolb, D. M. (1992). Women's work: Peacemaking in organizations. In D. M. Kolb & J. M. Bartunek (Eds.), Hidden conflict in organizations: Uncovering behind the scenes disputes (pp. 63-91). Newbury Park, CA: Sage.

Kusztal, I. L. (2002). Discourses in the use and emergence of organizational conflict. Conflict Resolution Quarterly, 20, 231-248.

Papa, M. J., & Canary, D. J. (1995). Conflict in organizations: A competence-based approach. In A. M. Nicotera (Ed.), Conflict and organizations: Communicative processes (pp. 153-179). Albany: State University of New York Press.

Putnam, L. L. (1994). Productive conflict: Negotiation as implicit coordination. International Journal of Conflict Management, 5, 285-299.

Putnam, L. L. (2001). The language of opposition: Challenges in organizational dispute resolution. In W. F. Eadie & P. E. Nelson (Eds.), The language of conflict and resolution (pp. 10-20). Thousand Oaks, CA: Sage.

Rahim, A. M. (2002). Toward a theory of managing organizational conflict. International Journal of Conflict Management, 13, 206-235.

Smith, R. C., & Eisenberg, E. M. (1987). Conflict at Disneyland: A root-metaphor analysis. Communication Monographs, 54, 367-380.

Wilson, S. R., & Putnam, L. L. (1990). Negotiation goals in interaction. Communication Yearbook, 13, 364-406.

Go to Syllabus | Go to Assignments | Go to Irwin's Main Page
Go to Reading Guides | E-Mail Irwin