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Indiana University-Purdue University Fort Wayne
Department of Communication
COM 597 – Organizational Conflict Communication – Summer Session I
2007 – 3 credits
Section 01 – Call Number 31781 – MTR 5:30-7:50 p.m. – Neff Hall 141
Instructor: Professor Irwin Mallin – Office: Neff Hall 230E
Office Hours: MTR 4-5 p.m.,and other times by appointment
Phone: 481-6553 – E- Mail: mallini@ipfw.edu
Course Web Site: http://users.ipfw.edu/mallini/
I. Course Description: An analysis of key readings in
organizational conflict, particularly from the communication
perspective. Topics
include models for conflict management, the productive potential of
conflict,
the role of goals and emotion in conflict, formal and informal
interventions
and an examination of case studies in organizational conflict.
II. Prerequisite: Junior, senior, or graduate
standing. While not formal prerequisites, this class will be more
beneficial to you if you have had an upper-division class in
organizational communication (such as COM 324 or 574), conflict (such
as COM 491, Negotiation and Conflict), communication research methods
(such as COM 300, 582, or 584), or persuasion (such as COM 318 or 518).
III. Course Goals: Upon completing this course, you
should:
1) be able to apply relevant theories of communication and other
disciplines to the conflict behavior of yourself and others in the
organizational context;
2) be able to evaluate the usefulness of some of these theories for
enhancing conflict management competence in your own workplace; and
3) have developed an awareness of some of the methods scholars use in
studying conflict in organizations.
IV. Course Tools:
Links to required readings and other important course information will
be e-mailed to course participants. Reading guides and other
important information will be posted to the course web site.
Accordingly, you are required to have an e-mail account and access to
the World Wide Web. It is expected that your e-mail account will
not be set to block e-mail
from me as spam and that you will check this account regularly.
V. Course Assignments: This course will be graded on a
1000 point scale, as follows:
• Tests (2 at 250 points each = 500 points). The tests
will cover material in lecture, class discussions and the textbook, as
well as any brief additional readings that may be assigned. The
tests will
not be cumulative, except as explicitly noted in test review.
• Response papers (2 at 200 points each = 400 points) Each
response paper assignment will ask you to respond to specific questions
applying
the course material to your own experience in a well-written, detailed,
typed and stapled three to five page essay. The response
papers
will each be assigned as indicated on the Course Schedule. You
are responsible for keeping a copy of each response paper.
• Class contributions (100 points) You are expected to attend
class. Beyond mere attendance, though, this is a participatory
course. Your productive contributions to class
discussions and activities are important. In addition, brief
homework assignments beyond the readings
will be assigned. This portion of your grade reflects my
assessment of your participation in class discussions and activities
and brief homework assignments. Each unexcused absence
will reduce your grade for this component by 20 points. Five or more unexcused
absences will result in a grade of F for the course.
All that is required here is that you account for yourself for each
class period, as follows: 1) If you know in advance you won’t be able
to attend a given class, you should let me know the reason in advance,
preferably by e-mail as that provides us with a written record.
2) In
emergency situations where you can’t tell me in advance of your
absence, it’s your responsibility to account for those absences as soon
as possible afterward and in no event more than one week afterward. 3)
If you arrive to class after I have taken attendance, it’s your
responsibility to see me after class to insure that I have recorded
your presence. 4) Leaving class early without permission shall
constitute an unexcused absence.
VI. Grading Scale: A = 900-1000; B = 800-899; C =
700-799; D = 600-699; F = 0-599.
VII. Late or Missing Assignments and Tests: In the
absence of extreme circumstances, written assignments will not be
accepted after the class period in which they are due, and examinations
not taken on the designated date can not be made up. Failure to
turn in an assignment or take a test will result in a grade of F for
the course.
VIII. Academic Integrity: You are expected to be
familiar with what constitutes academic misconduct in this course and
at IPFW, and with what the penalties are for such conduct, as set forth
in parts II and III of the IPFW Code of Student Rights,
Responsibilities and Conduct, which is published on pages 180-193 of
the 2006-2007 Student Handbook Planner and available online at
<http://www.ipfw.edu/senate/stu_code.htm>.
As Professor Carr used to say on his syllabi, “if caught cheating or
plagiarizing, a student will receive no credit for the assignment
and/or an ‘F’ for the course. Any instances of academic dishonesty will
be reported to the Dean and Vice Chancellor and may result in expulsion
from the University. Most instances of academic dishonesty result from
a combination of the last-minute rush, poor judgment and a lack of
familiarity with academic propriety. Consult the instructor well in
advance of an assignment due date to clarify your
responsibilities.”
IX. Incompletes: A grade of incomplete will only be
given in compliance with IPFW’s policy on incomplete grades, as set
forth on page 277 of the 2006-2008 IPFW Undergraduate Bulletin,
page 131 of the 2005-2007 IPFW Graduate Bulletin, and available
online at <http://www.ipfw.edu/senate/acadregs.htm#ARTICLE6_4>,
and then only under extraordinary circumstances. If such
circumstances arise, please let me know and we will discuss whether an
incomplete is appropriate.
X. Campus Services:
• Services For Students With Disabilities, Walb Student Union
113, 481-6657, <http://www.ipfw.edu/ssd>,
provides specialized academic support services and other assistance to
persons with qualifying disability conditions.
• The Writing Center, Kettler Hall G19, 481-5740, <http://www.ipfw.edu/casa/WC>,
provides one-on-one assistance with writing, both in person and
online. There are also links to valuable writing resources on
their web page.
• Center for Academic Support and Advancement (CASA),
Kettler Hall G23, 481-6817, <http://www.ipfw.edu/casa>,
provides tutoring by appointment. You may also find useful the
hints on their web page for note taking, text reading, and test taking.
• Information Technology Services, Kettler Hall 206, 481-6030
<http://www.its.ipfw.edu/students>,
provides student e-mail accounts and web space and administers the
student computing labs. Valuable computing help is available on
their web site and by telephone.
• Child Care Center, 4133 Hobson Road (Cor.
Stellhorn), 481-0111, <http://www.ipfw.edu/childcar/>,
provides childcare services for students.
• A variety of other student services are described on pages
121-147 of the 2006-2007 Student Handbook Planner.
XI. Course Contract: This document, together with
assignments and other handouts you may receive from the instructor
throughout the semester, explains some of the official course
policies. Please read it carefully. If you have any
questions, ask your instructor immediately. Your continued
enrollment in this course after the first week of class signifies that
you understand these policies and agree to participate in this course
according to them.
Two of your classmates:
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Copyright ©
2004-2007 Irwin Mallin
Last Updated: 7 May
2007
URL:
http://users.ipfw.edu/mallini/597syl.html