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COM 597 Course Schedule (subject to change)


M 5/18
Introduction to the course and each other
•  Response Papers 1 and 2 Assigned
T 5/19
Introductory Perspectives,
• Read Putnam, 2001 and Katz & Flynn, 2013
Last day to add
(W 5/20
Last day to withdraw for full refund and without a W on your transcript and last day for regular audit)
R 5/21 Micro Perspectives
• Read Papa & Canary, 1995
M 5/25 No Class – Memorial Day
T 5/26 Macro Perspectives
• Read Rahim, 2002 and Gross, Hogler, & Henle, 2013
• Introducing team exercise
R 5/28
Conflict’s a good thing?
• Read De Dreu, 1997 and Putnam, 1994
• First midterm evaluation
(F 5/29
Last day for late audit)
M 6/1
Multiple Goals
• Read Wilson & Putnam, 1990
T 6/2
Game Night!
• Team exercise
• Take Home Midterm Distributed
R 6/4 &
M/6/8

No Class – Days for you to write and read
T 6/9
Discourses and Framing in Conflict
•  Read Kusztal, 2002 and Putnam, 2010  
• Take Home Midterm Due
• Response Paper 1 Due
R 6/11
Dialectics and Politeness in Conflict
• Read Jameson, 2004
(F 6/12 Last day to withdraw)
M 6/15
Emotion
• Read Bodtker & Jameson, 2001 and Jameson, Bodtker, Porch, & Jordan, 2009
• Second midterm evaluation
T 6/16
Bullying and Intervention Part I
• Read Lutgen-Sandvik & Tracy, 2012 and Jameson, 2001
• Introducing second team exercise

R 6/18 Intervention Part II
• Read Harrison & Morrill, 2004 and Kolb 1992

M 6/22
The Big Picture (Now With Game Night!)
• Read Brubaker, Noble, Fincher, Park, & Press, 2014
• Second team exercise
• Take Home Final Distributed

T 6/23
No Class – Day for you to write
R 6/25
• Response Paper 2 Due
• Take Home Final Due

References:

Bodtker, A. M., & Jameson, J. K. (2001). Emotion in conflict formation and its transformation: Application to organizational conflict management. International Journal of Conflict Management, 12, 259-275.

Brubaker, D., Noble, C., Fincher, R., Park, S.K., & Press, S. (2014).  Conflict resolution in the workplace: What will the future bring?  Conflict Resolution Quarterly, 31(4), 357-386.

De Dreu, C. K. W. (1997). Productive conflict: The importance of conflict management and conflict issue. In C. K. W. De Dreu & E. Van de Vliert (Eds.), Using conflict in organizations (pp. 9-22). London: Sage.

Gross, M. A., Hogler, R., & Henle, C. A. (2013).  Process, people, and conflict management in organizations: A viewpoint based on Weber’s formal and substantive rationality.  International Journal of Conflict Management, 24, 90-103

Harrison, T. R., & Morrill, C. (2004). Ombuds processes and disputant reconciliation. Journal of Applied Communication Research, 32, 318-342.

Jameson, J. K. (2001). Employee perceptions of the availability and use of interest-based, right-based, and power-based conflict management strategies. Conflict Resolution Quarterly, 19, 163-196.

Jameson, J. K. (2004). Negotiating autonomy and connection through politeness: A dialectical approach to organizational conflict management. Western Journal of Communication, 68, 257-277.

Jameson, J. K., Bodtker, A. M., Porch, D. M., & Jordan, W. J.  (2009).  Exploring the role of emotion in conflict transformation.  Conflict Resolution Quarterly, 27, 167-192.

Katz, N. H., & Flynn, L. T.  (2013).  Understanding conflict management systems and strategies in the workplace: A pilot study.  Conflict Resolution Quarterly, 30(4), 393-410.

Kolb, D. M. (1992). Women's work: Peacemaking in organizations. In D. M. Kolb & J. M. Bartunek (Eds.), Hidden conflict in organizations: Uncovering behind the scenes disputes (pp. 63-91). Newbury Park, CA: Sage.

Kusztal, I. L. (2002). Discourses in the use and emergence of organizational conflict. Conflict Resolution Quarterly, 20, 231-248.

Lutgen-Sandvik, P., & Tracy, S. J.  (2012).  Questions about workplace bullying: how communication scholarship provides thought leadership for transforming abuse at work.  Management Communication Quarterly, 26, 3–47.

Papa, M. J., & Canary, D. J. (1995). Conflict in organizations: A competence-based approach. In A. M. Nicotera (Ed.), Conflict and organizations: Communicative processes (pp. 153-179). Albany: State University of New York Press.

Putnam, L. L. (1994). Productive conflict: Negotiation as implicit coordination. International Journal of Conflict Management, 5, 285-299.

Putnam, L. L. (2001). The language of opposition: Challenges in organizational dispute resolution. In W. F. Eadie & P. E. Nelson (Eds.), The language of conflict and resolution (pp. 10-20). Thousand Oaks, CA: Sage.

Putnam, L. L.  (2010).  Communication as changing the negotiation game.  Journal of Applied Communication Research, 38, 325-335.

Rahim, A. M. (2002). Toward a theory of managing organizational conflict. International Journal of Conflict Management, 13, 206-235.

Wilson, S. R., & Putnam, L. L. (1990). Negotiation goals in interaction. Communication Yearbook, 13, 364-406.

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Last Updated: 2 June 2015

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